Dynamics 365 for Sales

If you’re wondering what else you could do to convert your contacts to growth, the answer is Dynamics 365 for Sales.

This solution takes CRM (Customer Relationship Management) and Sales Force Automation (SFA) to a whole new level, and helps you better understand the needs of your customers, engage with them more effectively and take advantage of more opportunities.

In today’s competitive business environment, just selling your products is not enough; you have to be smart about it. This is the only way you can ensure returning customers and increase profitability, not by finding new customers but by discovering sales opportunities within your existing customer base.

Dynamics 365 for Sales will provide all your team members – from sales representatives to the Sales Manager – with advanced and detailed information that will enable them to come up with smart campaigns and promotions, using all the modern communication channels. After all, smart sales do not mean finding a way to make the customers come to you, but rather being where your customers (or leads) are. Dynamics 365 for Sales will help you discover what your customers are thinking and what they are talking about in social media for different products and brands, so that you can quickly identify opportunities by picking up the signals that could lead to a successful sale, while at the same time keeping an eye on your competition.

Build Authentic Relationships with your Customers

Your customers require your attention, looking for someone they can trust. This is exactly what Dynamics 365 for Sales will help you achieve. Thanks to the integration of LinkedIn Sales Navigator with Dynamics 365 for Sales, your sales team will have all the necessary data to build trust and easily manage communication with their customers.

D365 Apps

Finance & Operations
Customer Service
Field Service
Project Service Automation
Retail
Talent
Marketing
Business Central

Industries

Retail
FMCG
Manufacturing
Automotive & Machinery
Wholesale & Logistics
Services

Enhance Productivity and Increase Revenues

  • Simplify the sales process: Minimize sales training by using familiar tools, such as Excel and Outlook, for your sales team daily tasks.
  • Stay up to date: Enrich your existing contacts and leads with data imported from other tools through B2B and B2C transactions.
  • Make sales anytime, anywhere: Work on the go, even without a network connection, with modern mobile apps that provide that latest data from social networks and task flows.
  • Connect with your partners: Empower your partners by giving them the opportunity to become more involved. Dynamics 365 for Sales offers your partners a complete view of available opportunities and other relevant information.

Artificial Intelligence for Improved Sales

As a leader in AI, Microsoft has integrated advanced artificial intelligence technologies in all its business tools. Dynamics 365 AI for Sales offers additional insights for increasing your sales and enables you to significantly improve engagement, focus on the right leads, and increase your conversion rate by revealing the best sales prospects.

Start with what you need and enrich your system’s functionality as your needs grow, by adding more business applications that integrate seamlessly

FIND OUT MORE ABOUT DYNAMICS 365 APPLICATIONS

Finance & Operations

Use Dynamics 365 for Finance & Operations, a powerful ERP solution, to connect finance, operation and retail processes and accelerate your business growth

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Sales

Discover and follow up business opportunities, build healthy relationships with customers and increase your sales with Dynamics 365 for Sales

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Marketing

Use Dynamics 365 for Marketing to perform market segmentation, schedule customers journeys and execute and track marketing activities end-to-end

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Talent

Modernize recruiting, applicant tracking and employee onboarding with Dynamics 365 for Talent, a modern, scalable solution that can integrate with existing HR systems

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Customer Service

Log customers and partners inquiries through various channels. Use Dynamics 365 for Customer Service to respond fast and increase their loyalty

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Field Service

With Dynamics 365 for Field Service you can schedule preventive or ad hoc maintenance requests and optimize field service employees utilization and revenues

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Retail

Improve your customers’ engagement with omni-channel experiences, build your brand’s loyalty and simplify your operations with Dynamics 365 for Retail

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Project Service Automation

Manage your projects from sales to scheduling and invoicing from Dynamics 365 for Project Service Automation, a single application and deliver on time and within budget

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Finance & Operations
Customer Service
Field Service
Project Service Automation
Retail
Talent
Marketing