Dynamics 365 Sales
If you’re wondering what else you could do to convert your contacts to growth, the answer is Dynamics 365 Sales.
This solution takes CRM (Customer Relationship Management) and Sales Force Automation (SFA) to a whole new level. Specifically, it helps you better understand the needs of your customers, engage with them effectively and take advantage of more opportunities.
In today’s competitive business environment, just selling your products is not enough. You have to be smart about it. This is the only way for you to ensure returning customers and increase your revenues. And all of these will be possible, not by finding new customers, but by discovering sales opportunities within your existing customer base.
Dynamics 365 Sales will provide all your team members – from sales representatives to the Sales Manager – with advanced and detailed information. This will enable them to come up with smart campaigns and promotions, using all the modern communication channels. After all, smart sales do not mean finding a way to make the customers come to you. It’s rather being where your customers (or leads) are. Dynamics 365 Sales will help you discover what your customers are thinking and what they are talking about in social media for different products and brands. Thus, you will be able to quickly identify opportunities, by picking up the signals that could lead to a successful sale, while keeping an eye on your competition at the same time.
Build Authentic Relationships with your Customers
Your customers require your attention, looking for someone they can trust. This is exactly what Dynamics 365 Sales will help you achieve. Thanks to the integration of LinkedIn Sales Navigator with Dynamics 365 Sales, your sales team will have all the necessary data to build trust and easily manage communication with their customers.
Enhance Productivity and Increase Revenues
- Simplify the sales process: Minimize sales training by using familiar tools, such as Excel and Outlook, for your sales team daily tasks.
- Stay up to date: Enrich your existing contacts and leads with data imported from other tools through B2B and B2C transactions.
Make sales anytime, anywhere: Work on the go, even without a network connection, with modern mobile apps that provide that latest data from social networks and task flows.
Connect with your partners: Empower your partners by giving them the opportunity to become more involved. Dynamics 365 Sales offers your partners a complete view of available opportunities and other relevant information.
Artificial Intelligence for Improved Sales
As a leader in AI, Microsoft has integrated advanced artificial intelligence technologies in all its business tools. Dynamics 365 Sales Insights and Dynamics 365 Customer Insights offer additional insights for increasing your sales and enables you to significantly improve engagement, focus on the right leads, and increase your conversion rate by revealing the best sales prospects.
Start with what you need and enrich your system’s functionality as your needs grow, by adding more business applications that integrate seamlessly
FIND OUT MORE ABOUT DYNAMICS 365 APPLICATIONS
ERP: Finance & Supply Chain Management
Use Dynamics 365 Finance & Supply Chain Management, a powerful ERP solution, to connect finance, operation and retail processes and accelerate your business growth
Discover and follow up business opportunities, build healthy relationships with customers and increase your sales with Dynamics 365 Sales
Use Dynamics 365 Marketing to perform market segmentation, schedule customers journeys and execute and track marketing activities end-to-end
HRMS: Human Resources
Create a workplace where your employees and your business thrive, with optimized HR procedures, actionable insights and increased organizational agility
Log customers and partners inquiries through various channels. Use Dynamics 365 Customer Service to respond fast and increase their loyalty
Improve your customers’ engagement with omni-channel experiences, build your brand’s loyalty and simplify your operations with Dynamics 365 Commerce
With Dynamics 365 Field Service you can schedule preventive or ad hoc maintenance requests and optimize field service employees utilization and revenues