Project Description
Success Story
Metron Automations
Metron achieves digital transformation to the Cloud with DIS and Microsoft Dynamics 365 Finance and Supply Chain Management.
We were searching ways to optimize our internal processes and the relationship with our customers. The data we now collect give us the ability to better understand the various needs of our markets and our customers, in order to focus on actions that create goodwill for them.
The Company
Metron, is a leading company in the design and production of elevator systems with a presence in more than 50 countries worldwide.
It was founded by Mr. Ioannis Sandros in the year 1995. Initially specializing in the production of folding doors, particularly the Bus type, Metron quickly gained a substantial market share in Greece and Europe. Concurrently, the company gradually diversified its product line, introducing Automatic and Semi-Automatic Doors as well as Cabins. In 2008, following successful and continuous investments, Metron ventured into the design of Complete Lift Solutions. The following year, in 2009, the company achieved a significant milestone by manufacturing its first hydraulic system.
Despite the challenges posed by the Greek crisis, Metron underwent dynamic expansion across various European countries, Africa, Latin America, the Arabian Gulf, among others. As a consequence, the company now exports 90% of its total annual sales.
Presently, leveraging its extensive experience in designing and producing comprehensive elevator systems and with a presence in over 50 countries worldwide, Metron stands as one of the fastest-growing lift companies on a global scale.
Metron decided to implement cutting-edge solutions for its business digital transformation and chose DIS as a partner in this process. It also aimed, to offer its employees a modern, digital working environment, to improve their cooperation and communication with their customers worldwide, while increasing the company’s productivity and competition.
Challenges
Metron aimed to provide its staff with a contemporary digital workspace, enhancing interaction and communication with global customers, all the while boosting productivity and competitiveness. A crucial focus for the organization was to initiate a digital transformation initiative, allowing users to access systems from any location at any given time.
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Advantages
The innovative solution now grants Metron access to contemporary applications, markedly enhancing collaboration among employees and partners, along with improved communication with customers. Employees can conveniently access all necessary tools from any location and device, empowering the company to gather essential information for a deeper understanding of its customers, competitors, and operating markets. Through the utilization of the Microsoft Power BI solution, Metron users can harness advanced tools for information analysis and visualization, serving as the initial stride towards integrating AI into the enterprise.
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Solution
Following a comprehensive assessment of multiple available options, Metron opted for Microsoft Dynamics 365 Finance and Supply Chain Management, along with the Microsoft Office 365 suite, Microsoft Dynamics CRM, and Microsoft Power BI. This choice marks the beginning of their transition to the cloud, aligning with their vision of establishing a contemporary digital workplace that fosters enhanced collaboration and communication with global customers, ultimately boosting productivity and competitiveness. Leveraging the advantages of cross-departmental collaboration, sales organization, customer-centric analytics, and operational excellence through the new development platform, the company aims to effectively streamline, automate, and optimize financial processes and logistics operations.
