DIS Implements b-anywhere Solution for Bespoke SGA Services to Boost Sales

Success Story DIS | Bespoke SGA Services

b-anywhere is a state-of-the-art mobile application suite

DIS Implements b-anywhere Solution for Bespoke SGA Services

Digital Transformation is in our DNA

The key to success lies in Microsoft’s Cloud combined with DIS’ expertise in digital transformation.

Bespoke SGA Services has a share capital of EUR 1 million and its sole shareholder is Bespoke SGA Holdings.

Its activities include the provision of support services to affiliated/collaborating or third party companies(ION, NIKAS, Ambrosia, Hellenic Juices), the provision of consultancy services to affiliated/collaborating or third party companies and the carrying out of all commercial activities either on its own account or on behalf of third parties.

The company’s headquarters are located in Markopoulo, Attica, specifically at the premises of ION.

Challenges

Bespoke SGA Services needed a solution to manage their expanding portfolio of companies efficiently.

Well-known brands: Managing brands like ION, ΝΙΚΑΣ, Ambrosia, and Hellenic Juices.
Unified sales network: Integration was needed across all companies to ensure smooth operations.
Seamless ERP integration: Critical for improving visibility and decision-making across the sales and supply chain.
Operational efficiency: A key goal was to streamline complex processes and boost performance.

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Advantages

The deployment of b-anywhere delivered substantial improvements for Bespoke SGA Services, including:

Improved Sales Network Integration: Unification of processes across brands and seamless ERP integration.
Increased Productivity: Task organization and communication tools allowed for faster, more efficient workflows.
Real-Time Visibility & Enhanced Decision-Making: Access to up-to-date data improved tracking of customer interactions and trends.
Scalability & Future-Proofing: The modular platform design ensured readiness for future growth and business applications.
Better Customer Satisfaction: Real-time updates and efficient sales processes resulted in improved customer experiences.

Artistic interpretation of the unique challenges faced by the justice system in a digital world

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Solutions

To overcome these challenges, Bespoke SGA implemented DIS’s b-anywhere mobile platform, customized to their needs.

- The platform provided real-time ERP integration, ensuring that sales teams had access to up-to-date information.
- Task management tools helped organize both on-site and off-site sales activities, improving workflow.
- Automated reporting features streamlined the process of generating sales performance reports, enhancing accuracy and speed.
- Enhanced communication between sales teams and the back-office allowed for real-time data sharing and customer updates.
- Mobile compatibility across Android, iOS, and Windows ensured flexibility and utilization of existing hardware.
- Business intelligence (BI) tools within the platform enabled data analysis, providing insights into sales trends and customer behavior.
- Geo-tracking and route optimization tools improved efficiency for field teams, reducing time spent on the road and boosting customer visit efficiency.