Services is one of the most important industries globally, and especially in the Greek market. It is a highly diversified industry, since it includes businesses of different profiles and sizes that have one thing in common: they provide services to end customers, either these are consumers or – in most cases – other businesses.
One might expect that a service provider would more easily fit a digital transformation plan, but in reality, this is not always the case. In many instances, if not in most, the provided services cannot be fully standardized. Α series of criteria, rules and exceptions can alter the available options and the cost, and the personal and quality element is always predominant. All these factors call for specialized adjustments and vertical solutions, as well as for significant flexibility, as these solutions have to meet a wide range of needs such as project management, customer service, advertising, field service, and much more.
Having significantly invested innovation, our solutions cover every aspect of the services industry. Our long experience and the important projects we have completed for organizations with critical operations, guarantee that we can successfully implement even the more complex projects.
FIND THE RIGHT SOLUTIONS FOR YOUR INDUSTRY
Log customers and partners inquiries through various channels. Use Dynamics 365 Customer Service to respond fast and increase their loyalty.
AI / Customer Insights
Unlock insights and power personalized experiences with a flexible customer data platform that unifies all your data to a single view of your customer.
Discover and follow up business opportunities, build healthy relationships with customers and increase your sales with Dynamics 365 Sales. Understand your customers’ needs deeper with powerful AI tools.
Use Dynamics 365 Marketing to perform market segmentation, schedule customers journeys and execute and track marketing activities end-to-end.
ERP / Finance
Use Dynamics 365 Finance, a powerful ERP solution, to connect, automate and modernize all your business processes. Monitor performance in real time and predict future outcomes, while ensuring full compliance.
WHAT WE OFFER
- Improved insights on their operations;
- Flexible and customizable processes;
- Exceptional ease of use;
- Valuable information and reporting;
- Shorter delivery times;
- Lower operating expenses and maximized profitability;
- A modern solution that meets both their current and future needs.