Services is one of the most important industries globally, and especially in the Greek market. It is a highly diversified industry, since it includes businesses of different profiles and sizes that have one thing in common: they provide services to end customers, either these are consumers or – in most cases – other businesses.
One might expect that a service provider would more easily fit a digital transformation plan, but in reality, this is not always the case. In many instances, if not in most, the provided services cannot be fully standardized, while a series of criteria, rules and exceptions can alter the available options and the cost, and the personal and quality element is always predominant. All these factors call for specialized adjustments and vertical solutions, as well as for significant flexibility, so that these solutions can meet a wide range of needs such as project management, customer service, advertising, field service, and much more.
Having significantly invested in Microsoft Dynamics 365, and being the most innovative partner by far in the Greek market, DIS offers solutions that cover every aspect of the services industry. Our long experience and the important projects we have completed for organizations with critical operations, such as G4S, guarantee that we can successfully implement even the more complex projects.
With our help, those involved in the services industry enjoy:
- Improved insights on their operations;
- Flexible and customizable processes;
- Exceptional ease of use;
- Valuable information and reporting;
- Shorter delivery times;
- Lower operating expenses and maximized profitability;
- A modern solution that meets both their current and future needs.